Privacy Policy

1. Overview

This Privacy Policy explains how Amplifiedly collects, uses, and shares information when you use our Service.

2. Information We Collect

• Account data: name, email, organization details, and role.
• Portfolio data you upload or connect (e.g., loan tape files, reports, metrics).
• Usage data: feature usage, actions, and diagnostic logs.
• Communications: support requests and feedback.

3. How We Use Information

• Provide and improve the Service and AI features.
• Generate analytics, reports, and insights.
• Operate account management, billing, and support.
• Maintain security and prevent abuse.

4. Cloud AI Processing

To deliver AI-powered features, we may transmit data you provide to cloud-based AI services for processing. These services analyze data to generate insights or summaries returned to you in the Service. We do not require you to use AI features, but if you do, you authorize this processing.

5. Sharing and Disclosure

We may share information with:

• Service providers (hosting, storage, email delivery, analytics, cloud AI).
• Legal authorities if required by law.
• Affiliates or successors in a merger or acquisition.

6. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We use reasonable safeguards to protect information. In production deployments, data should be transmitted over encrypted channels (e.g., TLS/HTTPS). No method of transmission or storage is completely secure.

8. Your Choices

You can update account details in Settings. You may request access or deletion of personal data by contacting support.

9. Updates to this Policy

We may update this policy from time to time. Continued use of the Service indicates acceptance of the updated policy.

10. Contact

Questions about this Privacy Policy? Contact us at support@amplifi.ai.